Terms & Conditions

Welcome to UtilitySolutionsFinder. These Terms & Conditions govern your use of our website and the natural gas and electricity service assistance we provide. By accessing our website, contacting our team, or requesting our services, you agree to these terms, subject to applicable law.

Please read these Terms & Conditions carefully before using our services.

1. About Our Services

UtilitySolutionsFinder provides assistance with natural gas and electricity service arrangements for residential and commercial customers throughout the United States, where our services are available.

Our services may include:

  • New natural gas and electricity service requests

  • Utility service transfers when relocating

  • Gas and electricity service activation assistance

  • Service reconnection assistance

  • Gas pipeline installation guidance and coordination

  • Utility meter installation coordination

  • Residential and commercial utility service arrangements

  • General customer support regarding utility connections and service requests

UtilitySolutionsFinder operates as an independent utility assistance company. We are not the actual natural gas or electricity supplier.

Utility services are supplied by the relevant utility companies, which determine service availability, rates, deposits, connection requirements, eligibility, and approval.

Any physical pipeline installation, electrical work, meter installation, or regulated utility work must be performed by appropriately qualified and authorized providers or contractors.

UtilitySolutionsFinder does not represent itself as a utility company or government agency unless expressly authorized to do so.

2. Service Requests

When requesting assistance through UtilitySolutionsFinder, customers agree to provide accurate, complete, and current information.

This information may include:

  • Full legal name

  • Contact information

  • Residential or business service address

  • Requested service type

  • Preferred connection or activation date

  • Property ownership or tenancy information

  • Identification or verification details when required

  • Additional information necessary to process a utility service request

Customers must have the legal authority to request utility services for the property or account involved.

Providing inaccurate, incomplete, or misleading information may result in delays, cancellation, or rejection of a service request.

UtilitySolutionsFinder reserves the right to request additional verification when reasonably necessary to complete a service arrangement.

3. Service Availability

Gas and electricity services are subject to geographic availability, provider policies, infrastructure requirements, and customer eligibility.

UtilitySolutionsFinder cannot guarantee that a utility provider will approve a request, establish service on a particular date, or offer specific service conditions.

Service activation, reconnection, installation, and transfer timelines may depend on:

  • Utility provider availability

  • Property location

  • Required verification

  • Existing utility infrastructure

  • Equipment or meter availability

  • Inspection requirements

  • Provider scheduling

  • Weather conditions

  • Regulatory or safety requirements

Any estimated connection, transfer, or activation date is subject to confirmation by the relevant utility provider.

UtilitySolutionsFinder is not responsible for delays caused by circumstances outside its reasonable control.

4. Service Fees and Payments

UtilitySolutionsFinder may charge service or processing fees for assistance provided to customers.

Any applicable service fees will be clearly disclosed before the customer authorizes payment.

Our service fees are separate from any charges assessed directly by natural gas or electricity providers.

Such third-party charges may include:

  • Utility security deposits

  • Connection or activation charges

  • Installation expenses

  • Reconnection charges

  • Inspection or permit fees

  • Other applicable utility provider charges

Customers are responsible for reviewing and understanding the fees associated with their requested services.

No payment will be processed by UtilitySolutionsFinder without the customer’s express authorization.

The specific amount, nature, and purpose of any UtilitySolutionsFinder service fee will be explained before payment is collected.

Payment of a UtilitySolutionsFinder service fee does not guarantee approval or activation of services by a third-party utility provider.

5. Payment Authorization

By voluntarily providing payment information and expressly authorizing a transaction, customers permit UtilitySolutionsFinder or its authorized payment processing partners to process the agreed payment amount.

Customers confirm that:

  • They are authorized to use the selected payment method.

  • The payment information provided is accurate.

  • They understand the service being purchased.

  • They have been informed of the applicable service fee.

  • They agree to the specific amount authorized for processing.

UtilitySolutionsFinder will not knowingly process payments beyond the amounts expressly authorized by the customer.

Where payments are authorized over the telephone, we may maintain records of the customer’s authorization in accordance with applicable laws and payment processing requirements.

Any recurring payment arrangement, if offered, requires separate and legally sufficient authorization, clear disclosures, and applicable cancellation rights.

6. Cancellations and Refunds

UtilitySolutionsFinder maintains a 30-Day Refund Policy for eligible service payments.

Customers may submit a refund request within 30 calendar days of the original payment date.

Refund requests may be considered under circumstances including:

  • A duplicate payment was processed.

  • An incorrect service fee was charged.

  • A transaction was processed without valid authorization.

  • A requested service was not provided.

  • A service request was canceled before the agreed assistance was delivered.

Refund eligibility may depend on the nature of the service, the work completed, and applicable consumer protection laws.

Services already fully performed may not qualify for a discretionary refund, except where required by law or where the customer was promised a refund under the applicable service terms.

Nonrefundable third-party charges, if any, must be disclosed before payment and remain subject to applicable law.

Approved refunds will generally be issued to the original payment method.

Refund processing timelines may vary depending on the customer’s financial institution or payment provider.

Nothing in this policy limits a customer’s legal rights concerning unauthorized transactions, misrepresentation, or other protections that cannot be waived.

For further details, customers should review our separate 30-Day Refund Policy.

7. Customer Responsibilities

Customers are responsible for providing accurate information and cooperating with reasonable verification requirements.

By using our services, customers agree not to:

  • Submit fraudulent or misleading service requests.

  • Use another person’s identity without permission.

  • Provide false property ownership or tenancy information.

  • Submit unauthorized utility requests.

  • Use payment information belonging to another person without authorization.

  • Interfere with the operation or security of our website.

  • Attempt unauthorized access to customer information or company systems.

  • Use our services for unlawful or fraudulent activities.

UtilitySolutionsFinder may decline, suspend, or discontinue assistance when reasonably necessary because of suspected fraud, misrepresentation, safety concerns, or unlawful activity, subject to applicable law.

8. Third-Party Utility Providers

UtilitySolutionsFinder may communicate with independent gas and electricity providers, authorized contractors, or service partners to assist with customer requests.

Each utility provider operates under its own terms, policies, operational procedures, and regulatory requirements.

UtilitySolutionsFinder does not control the decisions of independent utility providers.

Such decisions may involve:

  • Service approval or denial

  • Connection eligibility

  • Deposit requirements

  • Installation requirements

  • Service activation dates

  • Reconnection scheduling

  • Infrastructure availability

  • Safety inspections

  • Service interruptions

UtilitySolutionsFinder is not responsible for independent decisions made by utility providers or other third parties outside our reasonable control.

Customers may also be required to accept the terms and conditions of their selected utility provider.

Nothing in these Terms limits the rights customers have directly against their utility providers.

9. Pipeline Installation and Technical Service Coordination

UtilitySolutionsFinder may provide guidance and coordination regarding natural gas pipeline installation, meter placement, and related service requirements.

Unless expressly agreed otherwise in writing, UtilitySolutionsFinder does not directly perform physical gas pipeline installations, electrical wiring, technical repairs, or regulated utility construction.

Installation and technical work must be carried out by appropriately licensed, qualified, or otherwise authorized professionals where required by law.

Customers understand that installation projects may require:

  • Property inspections

  • Building or utility permits

  • Utility provider authorization

  • Technical assessments

  • Safety inspections

  • Qualified installation contractors

UtilitySolutionsFinder does not guarantee the outcome of installation work performed by independent providers or contractors.

Any contractor’s separate agreement, warranty, and legal obligations remain applicable.

10. Service Activation and Reconnection

UtilitySolutionsFinder may assist customers with initiating or coordinating requests to activate or reconnect natural gas and electricity services.

Service activation and reconnection are subject to the approval and operational procedures of the relevant utility provider.

Certain service requests may require verification, inspections, technician appointments, or additional documentation.

UtilitySolutionsFinder cannot guarantee immediate activation or restoration of services.

Customers should not rely on an estimated service activation date as a confirmed appointment unless the relevant provider has explicitly confirmed it.

Customers must not attempt unauthorized reconnection, meter alteration, or other unsafe utility work.

11. Customer Communications

By contacting UtilitySolutionsFinder or submitting a service request, customers authorize us to communicate with them regarding their inquiries or requested services, subject to applicable consent requirements.

Service-related communications may include:

  • Telephone calls

  • Email correspondence

  • Text messages

  • Service request updates

  • Verification requests

  • Appointment or scheduling notifications

  • Customer support follow-ups

We may contact customers to request additional information or provide updates regarding their service arrangements.

Providing a telephone number does not automatically authorize promotional calls, automated marketing calls, or marketing text messages.

Where legally required, separate consent will be obtained before sending automated or promotional communications.

Customers may opt out of marketing communications using the available unsubscribe or opt-out method.

12. Privacy and Information Security

UtilitySolutionsFinder respects customer privacy and takes reasonable administrative, technical, and organizational measures designed to protect personal information.

Information collected during service requests may be used for:

  • Processing service inquiries

  • Customer identity verification

  • Utility connection coordination

  • Service transfers and activation requests

  • Customer support

  • Payment processing for our own services

  • Fraud prevention

  • Recordkeeping

  • Compliance with legal requirements

Customer information may be shared with relevant utility providers, authorized contractors, payment processors, and other service partners when reasonably necessary to fulfill the requested services or comply with legal obligations.

We do not sell or rent customer personal information.

Information may also be disclosed when required by applicable law or lawful legal process.

For additional information concerning personal data collection, use, retention, and customer privacy rights, please review our separate Privacy Policy.

13. Website Usage

Customers and visitors agree to use the UtilitySolutionsFinder website only for lawful purposes.

Users must not:

  • Attempt unauthorized access to the website.

  • Disrupt website operations.

  • Introduce viruses or malicious software.

  • Collect information through unauthorized automated methods.

  • Impersonate another person or organization.

  • Submit fraudulent service inquiries.

UtilitySolutionsFinder reserves the right to restrict access to the website when reasonably necessary to protect customers, company systems, or lawful business operations.

14. Accuracy of Website Information

UtilitySolutionsFinder aims to provide accurate, clear, and updated information on its website.

However, natural gas and electricity service requirements may change depending on provider policies, geographic location, local regulations, and infrastructure availability.

Information displayed on our website is intended for general informational purposes.

Website content should not be interpreted as a guarantee of:

  • Service availability

  • Provider approval

  • Specific activation dates

  • Installation timelines

  • Utility rates

  • Service eligibility

Customers should confirm critical service information with the appropriate utility provider.

15. No Guarantee of Service Approval

UtilitySolutionsFinder provides assistance and coordination but does not control final service approval decisions.

A successful service request may depend on factors determined by the relevant utility provider or authorized service contractor.

Submission of a service request does not guarantee that services will be connected, transferred, or activated.

Any service-related representations made by UtilitySolutionsFinder are subject to the information available at the time and confirmation by the appropriate provider.

16. Limitation of Liability

To the extent permitted by applicable law, UtilitySolutionsFinder is not responsible for losses arising solely from circumstances outside its reasonable control, including:

  • Utility provider outages

  • Service interruptions

  • Delays caused by independent utility providers

  • Provider approval or denial decisions

  • Infrastructure failures outside our control

  • Delays caused by independent contractors

  • Natural disasters or severe weather

  • Government restrictions or regulatory actions

  • Third-party technical failures

UtilitySolutionsFinder remains responsible for its own conduct to the extent required by applicable law.

Nothing in these Terms excludes liability for fraud, intentional misconduct, or other liability that cannot legally be excluded.

Nothing in these Terms limits any non-waivable consumer protection rights.

17. Intellectual Property

All original website content, branding, company logos, graphics, written materials, and other proprietary materials belonging to UtilitySolutionsFinder are protected under applicable intellectual property laws.

Visitors may not reproduce, distribute, modify, or commercially exploit our proprietary materials without prior written authorization, except as permitted by law.

All third-party trademarks, names, and logos remain the property of their respective owners.

References to independent utility providers do not necessarily indicate sponsorship, endorsement, or affiliation.

18. Third-Party Websites and Links

Our website may contain links to third-party websites or services.

These links may be provided for customer convenience or access to additional information.

UtilitySolutionsFinder does not control independent third-party websites and is not responsible for their content, privacy practices, or service terms.

Customers are encouraged to review the policies of third-party websites before providing personal information or entering into agreements.

19. Changes to Terms & Conditions

UtilitySolutionsFinder may update these Terms & Conditions to reflect changes in company operations, available services, regulatory requirements, or legal obligations.

Updated terms will be published on our website with a revised effective date.

Material changes will be communicated when required by applicable law.

Changes generally apply prospectively and do not eliminate rights already acquired under applicable law.

Continued use of our services following the effective date of updated terms may constitute acceptance where legally permitted.

20. Governing Law

These Terms & Conditions are governed by the applicable laws of the United States and the State of California, without prejudice to mandatory consumer protection laws that may apply in another jurisdiction.

Any disputes relating to these Terms or our services will be addressed in accordance with applicable legal requirements.

Nothing in these Terms restricts customers from exercising rights or remedies that cannot legally be waived.

21. Contact Information

If you have questions regarding these Terms & Conditions, wish to request service assistance, or need additional information, please contact us using the details below.

UtilitySolutionsFinder

2011 Rainier Rd
Trinity Center, CA 96091
United States

Phone: +1 (888) 431-9174

Email: contact@utilitysolutionsfinder.com

Website: www.utilitysolutionsfinder.com

At UtilitySolutionsFinder, we are committed to providing transparent communication, dependable customer support, and convenient assistance with natural gas and electricity service arrangements.

Our goal is to help customers connect their homes and businesses to essential utility services through a straightforward, professional, and customer-focused experience.